Once you have created your account and wish to invest, you will be asked to verify your identity. This requires three simple steps.


Step 1 - Indicate if you'd like to verify your personal or a corporate account. 


Step 2 - You will be asked to fill in your personal/corporate information in the interface. It is very important that you provide accurate details.


Step 3 - Document verification. Here you as an individual investor have the option to use our  3rd party provider IDnow or Onfido for verification or as a corporate investor go through the process manually by uploading your documents, which one of our KYC agents will review within 7-14 business days.


Instant verification for individual accounts - by IDnow


You will be connected by a video call with a verification agent. IDNow performs a BaFin complaint procedure. During the call, you will be required to present your identity document: (ID or passport). IDNow supports only selected countries; for the full list please click here.

After the verification is complete, we will ask you to submit a Proof of Address: A document containing your full name, address, and an issue date not older than three months. The name or logo of the issuer should also be clearly visible.


Instant verification for individual accounts - by Onfido


Onfido is an identity verification provider of Neufund. Their AI-based technology assesses whether a user’s government-issued ID is genuine or fraudulent, and then compares it against their facial biometrics. Read more here. Onfido will guide you through the process of verification and check the validity of your ID, your liveness (you will be asked to move your head) and AML check. Find information about the countries and documents Onfido supports here. Here is a list of the browsers and devices supported by Onfido.


After the verification is complete, we will ask you to submit a Proof of Address: A document containing your full name, address, and an issue date not older than three months. The name or logo of the issuer should also be clearly visible.


Manual verification for corporate accounts


Manual verification is mandatory for businesses. You will be asked to provide the following documents and information:


  • Certificate of incorporation or commercial registry
  • Information about the company structure and who are the beneficial owners that hold more than 25%. Please support this by providing a certificate of shareholders
  • Memorandum and article of association (only if the nature of business is not mentioned on the certificate of incorporation/commercial registry)
  • Proof of corporate address (not older than 3 months)
  • Kindly explain who is/are the managing directors of the company and attach passport and utility bill copies of those directors
  • Passport and utility bill copies of the shareholders if they hold more than 25 %
  • Passport and utility bill copies of the Authorized Representative